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La-Z-Boy Terms of Use

Last Updated: February 19, 2024

Table of Contents

Introduction

These Terms and Conditions (“Terms”) governs your use of la-z-boy.com (the “Website”) and the La-Z-Boy mobile applications (the “Apps”) (together, the “Services”) which are operated by La-Z-Boy Incorporated (“La-Z-Boy”, “us”, “our”, or “we”).

In some instances, both these Terms and separate terms setting forth additional conditions may apply to a service or product offered via the Services (“Additional Terms”). To the extent there is a conflict between these Terms and any Additional Terms, the Additional Terms will control unless the Additional Terms expressly state otherwise. By visiting or otherwise using the Services, you acknowledge and accept these Terms and any applicable Additional Terms.

PLEASE READ THESE TERMS CAREFULLY. THESE TERMS AFFECT YOUR LEGAL RIGHTS, INCLUDING BY LIMITING LA-Z-BOY'S LIABILITY AND REQUIRING MANDATORY ARBITRATION ON AN INDIVIDUAL, NON-CLASS BASIS TO RESOLVE DISPUTES. SEE SECTIONS 9-12.

If you do not agree to these Terms and any Additional Terms, do not use the Services.

These Terms are subject to change, in our sole discretion. Changes to these Terms will be in effect as of the “Last Updated” date at the top of this page. Your continued use of the Services after the “Last Updated” date constitutes your acceptance and agreement to such changes.

Ownership And Use of The Services And Materials

Intellectual Property. The Services may contain materials and other items relating to La-Z-Boy, including the layout, information, databases, articles, posts, text, data, files, images, scripts, designs, graphics, instructions, illustrations, photographs, sounds, pictures, videos, advertising copy, URLs, technology, software, interactive features, and the “look and feel” of the Services including all copyrights, patents, trademarks, service marks, trade names, and all other intellectual property rights therein (together the “Materials”) that are owned and controlled by La-Z-Boy, our licensors or certain other parties. All rights, title, and interest in and to the Materials available via the Services are the property of La-Z-Boy or our licensors or certain other parties, and are protected by U.S. and international copyright, trademark, trade dress, and/or other intellectual property rights and laws to the fullest extent possible.

Limited License. Subject to your strict compliance with these Terms, La-Z-Boy grants you a limited, non-exclusive, revocable, non-commercial, non-assignable, personal, and non-transferable license to display, view, use, or play the Services or Materials on a personal device. The foregoing limited license does not give you any ownership of, or any other intellectual property interest in, any Materials. Your unauthorized use of the Materials may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability.

User-Generated Content. We may provide product review features or other interactive areas to give users a forum to express their opinions and share their ideas, information, materials and other user-generated content (“User-Generated Content”). Whenever you send, post, upload, or otherwise make available User-Generated Content you: (i) warrant that you are the owner of such User-Generated Content, or are otherwise authorized to post, upload, or make available such User-Generated Content; and (ii) grant us an irrevocable, worldwide, non-exclusive, unrestricted, unconditional, unlimited, perpetual, fully sub-licensable and assignable, royalty-free licence to use, exploit, reproduce, modify, adopt, adapt, translate, incorporate into other works, create derivative works from, publish, broadcast, advertise, market, promote, and otherwise use and exploit in any manner whatsoever, all or any portion of such User-Generated Content and your name, likeness, and other identifying information in connection with that User-Generated Content, via any media now known or later developed (including on or via the Services, or by other means, including without limitation via our social media pages and accounts), all without any obligation to you except as required by applicable law. You further authorize us to publish your User-Generated Content in a searchable format that may be accessed by any Internet user. We reserve the right to remove any User-Generated Content if it violates these Terms or Additional Terms, violates the law, or includes any content that we otherwise determine, in our reasonable discretion, to be inappropriate.

You must not post, upload, or otherwise make available any User-Generated Content that infringes the rights of any third party (including any intellectual property rights) and should immediately report to us any User-Generated Content that you believe infringes your or any third party rights. If you become aware of any User-Generated Content that breaches these Terms, Additional Terms, or applicable law, please contact us:

La-Z-Boy Incorporated
Attn: Legal Department
One La-Z-Boy Drive
Monroe, MI 48162
Phone: (734) 384-5720
Email: legal.department@la-z-boy.com

Provide your full name and address, along with details of: (i) the date and time it was posted; (ii) where it can be found on the Services; (iii) the username of the person who posted it; (iv) reasons why the content should be deleted, along with evidence for this; and (v) copies of any communication with the person who posted it (if any).

Creating An Account. If you register an account on the Services, you are solely responsible and liable for the security and confidentiality of your access credentials and for restricting access to your account. We may reject the use of any password, username, or email address for any reason in our sole discretion. You are solely responsible for your registration information and for updating and maintaining it. You will immediately notify us of any unauthorized use of your account, password, or username, or any other breach of security. You shall not sell, transfer, or assign your account or any account rights.

If you register for an account you represent you are at least the age of majority in your jurisdiction. If you are under the age of majority, you represent that if you register an account, you will do so under the supervision of a legal guardian who agrees to be bound to these Terms on your behalf. The Services are not intended for children under the age of 13 and we do not knowingly collect personal information online from individuals under age 13. If we become aware that we have obtained personal information from a child under age 13 we will delete such information in accordance with applicable law.

Uses of the Services. You agree that you will not:

  • Engage in any activities through or in connection with the Services that: harm, or attempt to harm, any individuals or entities; are unlawful, offensive, obscene, lewd, lascivious, violent, threatening, harassing, scandalous, inflammatory, pornographic, profane or abusive; violate any right of any other party; could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or are otherwise objectionable to La-Z-Boy.
  • Remove any copyright, trademark, or other intellectual property or proprietary notices or legends contained in the Materials.
  • Copy, modify, reproduce, archive, sell, lease, rent, exchange, create derivative works from, publish by hard copy or electronic means, publicly perform, display, disseminate, distribute, broadcast, retransmit, circulate, or transfer to any other party or on any or website, or otherwise use or exploit the Materials in any way for any purpose except as specifically permitted by these Terms or with the prior written consent of La-Z-Boy.
  • Decompile, disassemble, reverse engineer, or attempt to reconstruct, identify, harvest, scrape, or discover any source code, underlying ideas, underlying user interface techniques, hidden text, or algorithms of the Services by any means whatsoever or modify any software (in either object code or source code) or other products, services, or processes accessible through any portion of the Services.
  • Monitor, gather, copy, or distribute the Materials (except as may be a result of standard search engine activity or use of a standard browser) by using any robot, rover, bot, spider, scraper, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility, or manual process of any kind.
  • Engage in any activity that interferes with a user's access to the Services or the proper operation of the Services, or otherwise causes harm to the Services, La-Z-Boy, or other users of the Services.
  • Interfere with or circumvent any security feature (including any digital rights management mechanism, or other content protection or access control measure) or any other feature that restricts or enforces limitations on use of or access to the Services or the Materials.

You agree that if you submit any personal information of another person to La-Z-Boy or to the Services, you represent that you are authorized to provide that individual's personal information to La-Z-Boy.

Services Accuracy and Availability. We do not warrant that specifications, pricing, or other content on the Services is complete, accurate, reliable, current, or error-free. We make no warranties as to the availability or accessibility of the Services, and (except as otherwise set out in these Terms) we will not be liable for any damages, loss, costs, or expenses incurred by you as a result of any lack of availability or accessibility of the Services.

La-Z-Boy in its reasonable discretion and without advance notice or liability, may immediately suspend or terminate the availability of the Services, in whole or in part, for any reason. Information collected through the Website (e.g., your account information and preference settings) may be synchronized from time to time between the Website and the Apps, but we do not guarantee accurate or full synchronization. Territory geo-filtering maybe required in connection with your use of some Services features due, for instance, to content territory restrictions.

Apps Permissions. By using the Apps, you agree that La-Z-Boy may access your device in order to allow for or optimize your use of the Apps. You consent to these activities by installing the Apps, using the Apps, or setting certain permissions or settings allowing such activities. Your device settings may enable you to disable, change or limit some of these activities, and you can disable all of them associated with the Apps by uninstalling the Apps.

Apps Updates and Upgrades. You acknowledge that La-Z-Boy may issue updated or upgraded versions of the Apps and may (subject to your device settings) automatically electronically update or upgrade the version of the Apps that you are then currently using on your mobile device. You consent to receive updates or upgrades to the Apps automatically. Apps updates or upgrades may: (i) cause your device to automatically communicate with our servers to deliver the Apps' functionality, new features, and to record usage metrics; and (ii) affect preferences or data stored on your device. We are not responsible if an update or upgrade affects how the Apps works if this is caused by your own equipment or device not supporting the update or upgrade. If you do not want Apps updates or upgrades, you can uninstall the Apps.

Purchases and Returns

Making a Purchase. To make a purchase you will need to follow the procedure set out on the Services. Purchases must be for personal use and not commercial use. All features, content, capabilities, and specifications of goods and services described or depicted on the Services are subject to change at any time without notice. Information regarding acceptable payment methods and shipping destinations is provided during the checkout process. Your order cannot be processed without correct shipping and billing information, and we cannot make changes to your order after it is placed.

Acceptance and Billing. All billing information provided must be truthful and accurate. YOU AGREE THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY PURCHASE. By making a purchase, you grant to La-Z-Boy the right to provide such information to external parties for purposes of facilitating the completion of purchases initiated by you or on your behalf. Providing any false, untruthful or inaccurate information constitutes a breach of these Terms for which we may cancel your purchase and seek other remedies to the fullest extent permitted by applicable law. When you place an order it is an offer and we do not accept the offer until we have completed the transaction. Before accepting an order we may request additional information from you and we reserve the right to reject purchases, or to cancel them after acceptance subject to providing you a full refund for purchases. La-Z-Boy may request a pre-authorization for some online orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction. By confirming your order during the checkout process, you agree to accept and pay for the order. If you make an order, you represent you are at least the age of majority in your jurisdiction. If you are under the age of majority, you represent that if you make an order, you will do so under the supervision of a legal guardian who agrees to be bound to these Terms on your behalf. If you have an insufficient amount of funds to complete a purchase, we may at our sole discretion, cancel the purchase. Applicable sales tax will be applied as appropriate. The sales tax will be based on the state of the shipping address or the address listed through your preferred payment method. Please note that some states charge sales tax on shipping fees as well.

Pricing. All prices are subject to change without notice. Such changes are applied prospectively and do not apply to your completed past purchases. Some prices may be limited time promotional discounts. Such limited time promotional discounts are described at the time of you making the purchase. Pricing errors may occur from time to time. The price charged for a product or service will be the price in effect at the time the order is placed. Prices listed do not include taxes or charges for shipping and handling.

Promotions. We may offer promotions that include Additional Terms that may apply to your order. Please review promotional Additional Terms carefully. If promotional Additional Terms and these Terms conflict, these Terms govern.

Delays. La-Z-Boy shall not be liable for loss, damages, or nonperformance resulting from force majeure, including but not limited to strikes, labor disturbances, material shortages, non-manufacturing conditions, delays or failures of carriers or communications, epidemics, fire, flood, storms, accident, riot, war and invasion, governmental requisition or priorities, acts of god, or other causes beyond La-Z-Boy's reasonable control. Time is not of the essence with respect to any times or dates. However, any dates for payments and product returns noted herein are of the essence.

Cancellations. To the fullest extent permitted by applicable law, we may reasonably refuse, terminate, or cancel a purchase such as for inaccuracies or errors in La-Z-Boy-provided services or pricing information, or problems identified by our credit and fraud avoidance partners, with no further obligations to you, even after your receipt of an order confirmation. If your purchase is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. La-Z-Boy may, at its discretion and as permitted by applicable law, either contact you for cancellation instructions or cancellation notification and receipt.

Errors. In the event of an error, whether via the Service, in a purchase confirmation, in pricing, in processing your order, or otherwise, we reserve the right to correct such error and revise your purchase accordingly. If the price of your purchase is less than the price stated to you, you will be charged the lower amount. If the price of your purchase is higher than the price stated to you, you will be contacted for your instructions before your order is accepted. If we revise the price of your purchase and you do not agree to the new price, you may seek a refund.

Refunds. You may return certain purchases, fully or partially, by returning the product as per Additional Terms, including instructions provided to you at time of purchase or delivery, which may include shipping or in-store returns. Refunds are subject to our Online Return Policy and any Additional Terms, such as refund or return policies provided to you at time of purchase, including in-store. Except where refunds may be required under applicable laws, or as otherwise permissible by these Terms, La-Z-Boy reserves the right to issue refunds at our sole discretion. Refundable claims include, but are not limited to, double charges, errors in pricing, and accidental purchases. Refunds are subject to a 30% restocking fee and/or a 30% service charge. Before receiving your refund, the products related to each purchase must be returned in original packaging and must include a copy of the purchase receipt. Purchasers are responsible for all freight associated with returning purchases. Risk of loss or damage to products shall pass from the purchaser to La-Z-Boy upon physical receipt by La-Z-Boy. Any and all products claimed defective must include a written explanation of how the product was stored, maintained, assembled, installed and/or operated. If we provide a refund, your payment method will be credited for returned item(s) within 30 days of our confirmation of such refund.

California Notices. The legal name under which La-Z-Boy conducts business is La-Z-Boy Incorporated and La-Z-Boy's business address is 1 La-Z-Boy Drive, Monroe, MI 48162. If you have questions or concerns with a purchase, you may reach La-Z-Boy at the contact information at the end of these Terms. At your request, you may receive our legal name, complete street address from which we conduct business, and return and refund policy within 5 days after we receive your request. You may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at (800) 952-5210, or the California Department of Consumer Affairs Consumer Information Division at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834. Hearing-impaired users can reach the Complaint Assistance Unit at 711, or (800) 735-2929 (TTY). Their website is located at: https://www.dca.ca.gov.

Other Online Services

Portions of the Services may link to or embed functionality or features from other websites, platforms, apps, or technologies that we do not control, such as services that are provided by third parties (“Other Online Services”). Other Online Services may include features provided by payment processing vendors, social media features that allow you to share certain Services content to your social media profile, and tracking technologies (such as cookies or SDKs) advertising partners places on the Services. Similarly, we may make ads and non-La-Z-Boy content or services available to you on or via the Services, including on Other Online Services. We are not responsible for Other Online Services or their content, advertisement(s), apps, or websites. Please note that Other Online Services have their own privacy policies and terms of use and La-Z-Boy is not responsible or liable for these policies or terms.

Business Transactions

We reserve the right to sell or transfer any information we obtain through the Services in connection with any joint venture, partnership, merger, or other collaboration with another organization, or in the event we sell or transfer all or a portion of our business or assets (e.g., further to a reorganization, liquidation, or any other business transaction, including negotiations of such transactions).

Marketing Messages

Email Messages. We may email you marketing communications, which you may opt out of by following the instructions contained in our promotional emails. Please note that even if you opt out of receiving marketing communications, we may still send you transactional emails.

Text Messages. You may be given opportunities to subscribe to various text marketing or other text messaging programs. Your participation in any text message program is subject to Additional Terms, including terms presented to you at the time you opt in.

Sweepstakes, Contests, and Promotions

Any sweepstakes, contests, or other promotions (any, a “Promotion”) that may be offered via the Services may be governed by Additional Terms that may have rules such as eligibility requirements, including certain age or geographic area restrictions, terms and conditions governing the Promotion, use of User-Generated Content, and disclosures about how your personal information may be used. It is your responsibility to read these Additional Terms to confirm that you are eligible to participate, register, and/or enter, the Promotion. By participating in a Promotion, you will be subject to the applicable Additional Terms and you agree to comply with and abide by rules and the decisions of the identified sponsor(s).

Procedure For Claims of Copyright Infringement

We expect users of the Services to respect the intellectual property rights of others. It is our policy to respond appropriately to clear notices of alleged copyright infringement. In our reasonable discretion, we may remove content, including User-Generated Content, that may be infringing on another person's intellectual property rights with or without notice to the potential infringer. In accordance with the U.S. Digital Millennium Copyright Act (DMCA) and other applicable law, La-Z-Boy has adopted a policy of terminating, in appropriate circumstances, the accounts of users who are deemed to be repeat infringers.

If you own a copyright in a work (or represent such a copyright owner) and believe that your (or such owner's) copyright in that work has been infringed by an improper posting or distribution of it through the Services, then you may send us a written notice that must include all of the following:

  • “Copyright Infringement Notice” in the heading or subject line.
  • A description of the copyrighted work you believe to have been infringed.
  • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material (e.g., a screenshot of the location where the material is located).
  • Accurate and adequate information that we can use to contact you (including your full name, postal address, telephone number, and email address).
  • A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
  • A statement by you, made under penalty of perjury, that all the information in your notice is accurate, and that you are the copyright owner (or, if you are not the copyright owner, then your statement must indicate that you are authorized to act on the behalf of the owner of an exclusive right that is allegedly infringed).
  • Your physical or electronic signature.

We will respond to notices of claimed copyright infringement in accordance with the DMCA or other applicable laws protecting copyright in your jurisdiction. Our agent for notice of claims of copyright infringement for the Services can be reached at:

La-Z-Boy Incorporated
Attn: Legal Department
One La-Z-Boy Drive
Monroe, MI 48162
Phone: (734) 384-5720
Email: legal.department@la-z-boy.com

La-Z-Boy may elect to not respond to DMCA or other copyright infringement notices that do not substantially comply with all of the foregoing requirements, and we may elect to remove allegedly infringing material that comes to our attention via notices that do not substantially comply with the DMCA or other applicable copyright protection laws. Please note that the DMCA provides that any person who knowingly materially misrepresents an infringement may be subject to liability. We may send the information that you provide in your notice to the person who provided the allegedly infringing work. That person may elect to send us a counter-notification under the DMCA or other applicable copyright protection laws.

Dispute Resolution/Mandatory Binding Individual Arbitration/Class Action Waiver

IMPORTANT: THIS SECTION (SECTION 9) LIMITS CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE ACTION, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. PLEASE REVIEW CAREFULLY.

In the unlikely event that a disagreement arises between you and La-Z-Boy, you must first contact us directly by calling us at (734) 242-1444 or by emailing legal.department@la-z-boy.com so that we may work in good faith to find a mutually agreeable solution. If the issue cannot be resolved as described above within sixty (60) days, you and La-Z-Boy agree, as permitted by applicable law, to resolve any claim or controversy at law or equity arising out of, relating to, or connected in any way with the Services, these Terms, or Additional Terms (collectively, “Dispute”) through binding individual arbitration, or as we and you otherwise agree in writing. You agree that the term “Dispute” in these Terms will have the broadest meaning possible. These Terms also cover any Dispute between you and any officer, director, board member, agent, employee, affiliate of La-Z-Boy, or third party if La-Z-Boy could be liable, directly or indirectly, for such Dispute. If the parties have more than one Dispute between them, you and La-Z-Boy agree to assert all such Disputes in a single arbitration so they may be resolved at the same time or they will be deemed waived.

CLASS AND COLLECTIVE ACTION WAIVER: You and La-Z-Boy explicitly agree to the fullest extent allowable and enforceable under applicable law, that the arbitrator must decide any Dispute on an individual basis.

NO DISPUTE SHALL BE ARBITRATED ON A CLASS OR REPRESENTATIVE BASIS. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated absent the express written consent of La-Z-Boy. The arbitrator may only award relief (including injunctive relief, if available) on an individual basis. Notwithstanding any other clause contained in this Agreement, any challenge to the validity of this Class and Collective Action Waiver must be determined by a court of competent jurisdiction and not by an arbitrator. If, for any reason, this Class and Collective Action Waiver is held to be unconscionable or unenforceable, then the entirety of this Dispute Resolution/Mandatory Binding Arbitration provision (Section 9) shall not apply and the Dispute must be brought exclusively in a state or federal court in Michigan. Accordingly, you and La-Z-Boy consent to the exclusive personal jurisdiction and venue of such courts for such matters.

  1. As stated above, we require you to first contact us directly at to seek a resolution. If we cannot resolve a Dispute within sixty (60) days, then, to the fullest extent permitted by applicable law, Disputes shall be resolved solely by a single, neutral arbitrator selected in accordance with the then-current Commercial Arbitration Rules of the American Arbitration Association (“AAA”), in a reasonably convenient location agreed to by the parties in accordance with the AAA's Consumer Due Process Protocol (including, but not limited to the AAA's Consumer-Arbitration Rules, available at the ADR Consumer site), except that we may seek injunctive or other appropriate relief in any state or federal court. You can also obtain AAA procedures, rules, and fee information by visiting the ADR Consumer site.
  2. To begin an arbitration proceeding, you must submit the Dispute by utilizing the forms available at the ADR Consumer site, and simultaneously sending a copy of the completed form to the following address: 200 State Street, 7th Floor, Boston, MA 02109.
  3. Upon filing of the arbitration demand, we will pay all filing, administration, and arbitrator fees other than the initial $200 filing fee, and for claims of less than $1,000, La-Z-Boy will reimburse you for the filing fee within 30 days of receiving a written request from you. Each party will bear the fees and expense of its own attorneys, experts, witnesses, and preparation and presentation of evidence at the arbitration.
  4. WITH ARBITRATION (i) THERE IS NO JUDGE OR JURY, (ii) THE ARBITRATION PROCEEDINGS AND ARBITRATION OUTCOME ARE SUBJECT TO CERTAIN CONFIDENTIALITY RULES, AND (iii) JUDICIAL REVIEW OF THE ARBITRATION OUTCOME IS LIMITED. Any Dispute shall otherwise be governed by the internal laws of the State of Michigan without regard to Michigan choice of law principles, except that the provisions of this agreement concerning arbitration shall be governed by the Federal Arbitration Act. The arbitrability of Disputes shall be determined by the arbitrator. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You hereby consent to, and waive, all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts of Michigan.
  5. Certain portions of this Section are deemed to be a “written agreement to arbitrate” pursuant to the Federal Arbitration Act. You and La-Z-Boy agree that we intend that this Section 9 satisfies the “writing” requirement of the Federal Arbitration Act. This Section can only be amended by mutual written agreement.
  6. In the event the AAA is unavailable or unwilling to hear the Dispute, you and La-Z-Boy shall agree to, or a court shall select, another arbitration provider.
  7. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IF YOU OR WE WANT TO ASSERT A DISPUTE AGAINST THE OTHER, THEN YOU OR WE MUST COMMENCE IT (BY DELIVERY OF WRITTEN NOTICE) WITHIN ONE (1) YEAR AFTER THE DISPUTE ARISES - OR IT WILL BE FOREVER BARRED.

Disclaimer Of Representations and Warranties

AS PERMITTED BY APPLICABLE LAW, YOUR ACCESS TO AND USE OF THE SERVICES IS AT YOUR SOLE RISK AND THE SERVICES ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS” BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, LA-Z-BOY, THEIR DIRECT AND INDIRECT PARENTS, SUBSIDIARIES, AFFILIATES, AND EACH OF THEIR RESPECTIVE EMPLOYEES, DIRECTORS, MEMBERS, MANAGERS, SHAREHOLDERS, AGENTS, VENDORS, LICENSORS, LICENSEES, CONTRACTORS, CUSTOMERS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, “LA-Z-BOY PARTIES”) HEREBY DISCLAIM AND MAKE NO REPRESENTATIONS, WARRANTIES, ENDORSEMENTS, OR PROMISES, EXPRESS OR IMPLIED, IN CONNECTION WITH, OR OTHERWISE DIRECTLY OR INDIRECTLY RELATED TO, WITHOUT LIMITATION, THE SERVICES, MATERIALS, OR OTHER LA-Z-BOY PRODUCTS OR SERVICES, EXCEPT AS SET FORTH BELOW.

ALL PRODUCTS SOLD BY LA-Z-BOY ARE SUBJECT TO ANY APPLICABLE WARRANTIES AND REPRESENTATIONS OF THEIR RESPECTIVE MANUFACTURERS OR AUTHORIZED DEALERS. EXCEPT FOR ANY SPECIFIC WARRANTIES PROVIDED HEREIN, OR IN APPLICABLE ADDITIONAL TERMS, SUCH AS DESCRIBED ON OUR “PARTS & WARRANTY INFORMATION” WEBPAGE (“PRODUCT WARRANTIES”) OR AS OTHERWISE REQUIRED BY APPLICABLE LAW. THE LA-Z-BOY PARTIES HEREBY FURTHER DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTYOF MERCHANTABILITY, IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF OTHER PARTIES, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.

TO THE EXTENT THAT THESE TERMS AND THE PRODUCT WARRANTIES CONFLICT, THE PRODUCT WARRANTIES GOVERN AS TO WARRANTIES OR DISCLAIMER OF WARRANTIES DESCRIBED IN THE PRODUCT WARRANTIES AND THESE TERMS GOVERN AS TO ALL OTHER WARRANTIES OR DISCLAIMERS OF WARRANTIES.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF YOU RESIDE IN ONE OF THESE STATES OR JURISDICTIONS, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

Indemnity

As permitted by applicable law, you agree to, and you hereby, defend (if requested by La-Z-Boy), indemnify, and hold the La-Z-Boy Parties harmless from and against any and all claims, damages, losses, costs, investigations, liabilities, judgments, fines, penalties, settlements, interest, and expenses (including attorneys' fees) that directly or indirectly arise from or are related to any claim, suit, action, demand, or proceeding made or brought against any La-Z-Boy Party, or on account of the investigation, defense, or settlement thereof, arising out of or in connection with: (i) your use of the Services and your activities in connection with the Services; (ii) your breach or alleged breach of these Terms or any applicable Additional Terms; (iii) your violation or alleged violation of any laws, rules, regulations, codes, statutes, ordinances, or orders of any governmental or quasi-governmental authorities in connection with your use of the Services or your activities in connection with the Services; (iv) information or material transmitted through your device, even if not submitted by you, that infringes, violates, or misappropriates any intellectual property, publicity, privacy, or other right of any person or entity; (v) any misrepresentation made by you; and (vi) La-Z-Boy's use of the information that you submit to us (all of the foregoing, “Claims and Losses”). You will cooperate as fully required by La-Z-Boy Parties in the defense of any Claims and Losses. Notwithstanding the foregoing, La-Z-Boy Parties retain the exclusive right to settle and compromise any and all Claims and Losses. La-Z-Boy Parties reserve the right to assume the exclusive defense and control of any Claims and Losses. You will not settle any Claims and Losses without, in each instance, the prior written consent of an officer of a La-Z-Boy Party. This Section is not intended to limit any causes of action against us that you may have but are not waivable under applicable law.

Limitations of Our Liability

AS PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL ANY OF THE LA-Z-BOY PARTIES BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND, including personal injury or death or for any direct, indirect, economic, exemplary, special, punitive, incidental, or consequential losses or damages of any kind, including without limitation loss of profits, in connection with, or otherwise directly or indirectly related to, without limitation, the Services, Materials, or other La-Z-Boy products or services.

SUBJECT TO WHAT IS DESCRIBED IN THE PRODUCT WARRANTIES, LA-Z-BOY SHALL HAVE NO LIABILITY FOR BREACH OF WARRANTY CLAIMS BASED ON ALLEGATIONS OF DEFECTIVE DESIGN OR NEGLIGENT MANUFACTURE OR TESTING, PATENT OR INFRINGEMENT CLAIMS, LIABILITY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, LIQUIDATED OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DAMAGES TO OTHER PARTS OR EQUIPMENT, COST OF CAPITAL OR INTEREST, ANY CLAIM FOR LABOR CHARGES INCURRED IN DIAGNOSING OR REPLACING A DEFECTIVE PRODUCT, SHIPPING OR DELIVERY CHARGES, TELEPHONE CALLS, UNAUTHORIZED REPAIRS, OR INJURY TO PERSON OR PROPERTY. IF LA-Z-BOY, WITHOUT SEPARATE COMPENSATION THEREFORE, FURNISHES PURCHASER WITH ADVICE OR OTHER ASSISTANCE CONCERNING ANY PRODUCT IN WHICH THE PRODUCT MAY BE INSTALLED, ASSEMBLED, OR USED THE FURNISHING OF SUCH ADVICE OR ASSISTANCE WILL NOT SUBJECT LA-Z-BOY TO ANY LIABILITY WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE.

The foregoing limitations of liability will apply even if any of the events or circumstances were foreseeable and even if the La-Z-Boy parties were advised of or should have known of the possibility of such losses or damages, regardless of whether you bring an action based in contract, negligence, strict liability, or tort (including whether caused, in whole or in part, by negligence, acts of god, telecommunications failure, or destruction of the Services).

AS PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LA-Z-BOY PARTIES' TOTAL LIABILITY TO YOU, FOR ALL POSSIBLE DAMAGES, LOSSES, AND CAUSES OF ACTION IN CONNECTION WITH YOUR PURCHASES, EXCEED AN AMOUNT EQUAL TO THE AMOUNT YOU HAVE PAID LA-Z-BOY IN CONNECTION WITH THE TRANSACTION(S) THAT UNDERLIE THE CLAIM(S), OR, WHERE THE CLAIMS AND LOSSES ARE IN RELATION TO ACCESS TO AND USE OF THE SERVICES, EXCEED AN AMOUNT $50 IN THE AGGREGATE.

General Provisions

Governing Law. These Terms of Use and Additional Terms shall be governed by the laws of the State of Michigan, exclusive of choice of law provisions. You consent to the personal jurisdiction of any state or federal court located within the State of Michigan and waive any objection to and agree not to assert any defence based on jurisdiction or venue.

Severability. If any provision of these Terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.

Entire Agreement. Except for any Additional Terms as we may notify or make available to you, this is the entire understanding between you and us regarding the use of the Services, and supersedes all prior and contemporaneous agreements and understandings between you and us regarding this subject matter.

Assignment. These Terms and all of your rights and obligations under the Terms are not assignable or transferable by you without our prior written consent. We may freely assign, transfer, or delegate these Terms or any of our rights and obligations under them.

Termination or Changes. To the extent permitted by law, we reserve the right to terminate your access to and use of the Services and any of its features in our sole discretion, without notice and liability, including, without limitation, if we believe your conduct fails to conform to these Terms or any Additional Terms that may be provided to you or agreed upon between you and us.

We also reserve the exclusive right to modify, withdraw, suspend or discontinue, temporarily or permanently, at any time and from time to time, any Materials, information or content available on the Services, without limitation, in whole or in part, with or without notice. You agree that we will not be liable to you or to any other party for any modification, suspension or discontinuance of the Services or any part thereof.

No Waiver. Our failure or delay to exercise or enforce any right, remedy, or provision of these Terms or any other legal right will not operate as a waiver of such or any other right, remedy, or provision.

Investigations; Cooperation with Law Enforcement. La-Z-Boy reserves the right to investigate and prosecute any suspected or actual violations of these Terms. La-Z-Boy may disclose any information as necessary or appropriate to satisfy any law, regulation, legal process, or government request.

Electronic Contracting. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that any time you electronically transact, agree, or consent via the Services it is intended to be an electronic signature which binds you as if you had signed on paper. You agree that your use of the Services constitutes agreement to these Terms, and any applicable Additional Terms, then posted without further action by you.

Force Majeure. We will not be liable to you for failing to perform our obligations under or arising out of these Terms or any applicable laws or regulations because of any event beyond our reasonable control.

Additional License Terms

TERMS APPLICABLE FOR APPLE iOS. If you are accessing or using the Apps through an Apple device, the following applicable terms and conditions are applicable to you:

(a) To the extent that you are accessing the Apps through an Apple device, you acknowledge that these Terms are entered into between you and La-Z-Boy and, that Apple, Inc. (“Apple”) is not a party to these Terms other than as third-party beneficiary as contemplated below.

(b) Any licenses granted to you by these Terms is limited to a non-transferable license t use the Apps on any Apple-branded products that you use or control, is subject to, as applicable, the permitted usage rules set forth in the Apple Media Services Terms and Conditions and Volume Content Terms, is subject to applicable third-party terms of agreements you have entered into (such as any third-party wireless data service agreement you are a party of)

(c) You acknowledge that La-Z-Boy, and not Apple, is responsible for providing the Apps and content thereof.

(d) You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or any support services to you with respect to the Apps.

(e) To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apps.

(f) Notwithstanding anything to the contrary herein, and subject to the terms in these Terms, you acknowledge that, solely as between Apple and La-Z-Boy, La-Z-Boy, and not Apple is responsible for addressing any claims you may have relating to the Apps, or your possession and/or use thereof, including, but not limited, to: (i) product liability claims; (ii) any claim that the Apps fail to confirm to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

(g) Further, you agree that if the Apps, or your possession and use of the Apps, infringe on a third party's intellectual property rights, you will not hold Apple responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claims.

(h) You represent and warrant that (i) you are not located in a region that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” region; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

(i) You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

TERMS APPLICABLE FOR GOOGLE PLAY. If the Apps are provided to you through Google Inc. (Google Inc. together with all of its affiliates, “Google”) Google Play, the following terms and conditions apply to you in addition to all the other terms and conditions of these Terms:

(a) You acknowledge that Google is not responsible for providing support services for the Apps.

(b) If any of the terms and conditions in these Terms are inconsistent or in conflict with the Google Play Developer Distribution Agreement, the terms and conditions of Google's Google Play Developer Distribution Agreement will apply to the extent of such inconsistency or conflict.

Contact Information

You may contact us by emailing legal.department@la-z-boy.com.

La-Z-Boy Incorporated
Attn: Legal Department
One La-Z-Boy Drive
Monroe, MI 48162